Douglas Women's Center, PC, GYN, Lithia Springs, GA

880 Crestmark Drive
Suite 200
Lithia Springs, GA 30122


880 Crestmark Drive, Suite 200, Lithia Springs, GA 30122

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Thank you for considering Douglas Women's Center for your healthcare needs. Below you will find more information on our payment policies. Should you have any questions, please contact our business office at 770-941-8662 and we'll be glad to assist you.


In an effort to assist you through the complex world of insurance, we have posted the following announcements. We encourage you to read through them before scheduling an appointment.

  1. Effective 06/11/2013:
    • We are no longer accepting new Medicaid patients.
  2. Effective 01/01/2014:
    • We are accepting members of the BCBS State Health Benefit Open Access Plan.
    • We are participating providers in the Humana National POS plan.
    • We are participating providers for most Aetna Health Plans; however, we are considered out-of-network for the designated Aetna Aexcel plans. You may see our physicians if you have the Aetna Aexcel; however, you could experience higher out-of-pocket expenses. Please consult with your insurance carrier directly for questions relative to your expenses.
  3. Effective 08/31/2014:
    • We are no longer participating providers in the UnitedHealthcare Medicare Advantage benefit contract types other than Group PPO Medicare Advantage benefit contract types. Those that we cannot accept are: 1) Medicare Advantage Benefit Contracts; 2) Medicare Advantage Private Fee-For-Service Benefit Contracts and Medicare Advantage Medical Savings Account Benefit Contracts; 3) Benefit Contracts for Medicare Select.
  4. Effective 11/01/2014:
    • We will not be participating providers in the following United Healthcare products to be introduced in late 2014: UnitedHealthcare Compass Benefit Contract, also known as Individual Exchange Benefit Contracts. These products will be marketed under the following names: UnitedHealthcare Compass, UnitedHealthcare Compass Balance, United Healthcare Compass Plus, and another name may develop in the future that also includes the word "Compass". Please note, we will continue to accept all other United Healthcare Plans that we are currently participating in, with exception to the United Healthcare Medicare Advantage products mentioned above.
  5. Effective 01/01/2015:
    • Our providers have earned the "designated physician" status in the Cigna Care program. Selecting physicians in the Cigna Care program could potentially reduce your out-of-pocket expenses. Please refer to your plan for further information. Please note: until 01/01/2015, we will be considered out-of-network for the Cigna Care program.
    • We will not be participating in the Cigna Local Plus products.
    6.  Effective 03/01/2017: We are now participating in the BCBS Pathway plans.

If your plan requires you to pay a co-pay, the co-pay will be collected when you check in with our front desk. Always call your insurance company if you have questions about your plans requirements. Insurance is filed by our office for covered services only. In order for us to file your insurance, we must have a copy of your CURRENT insurance card.

Patients Who Are Self-Pay (Those Who Do Not Have Insurance): Payment is expected at the time of service.

For your convenience, we accept cash, check, debit, Visa, MasterCard, Discover, and American Express, as well as most insurance plans.

Please note, we do our best to participate in as many of the insurance plans available as is possible. However, because insurance companies often have multiple products and plans, please be aware that we may not be in-network providers for every option offered. We urge you to contact the number provided on your insurance card to verify that we are in network for your particular plan, even if you see your company in the list below.

Also keep in mind that insurance company websites are not always accurate when listing participating providers online. Our providers may be approved, however, an oversight may occur and our names may not appear in their online directory. We have found this to be true on several occasions.

Once again, the safest approach is to call the insurance company directly. Denied claims and unpaid balances are ultimately the patient's responsibility.

Insurances we currently accept:

  • Aetna
  • Aetna Medicare Advantage
  • Amerigroup Medicare Advantage (effective 01/01/12)
  • Beech Street
  • Beech Street Medicare Advantage
  • Blue Choice
  • Blue Cross/Blue Shield (Includes State Health Benefit Plan Members effective 01/01/14)
  • Blue Cross/Blue Shield Medicare Advantage HMO
  • CCN - Community Care Network
  • Care Improvement Plus Medicare Advantage
  • Choice Care (PPO)
  • Cigna
  • Coventry Advantra HMO/POS (Advantra Gold/Silver, Medicare Advantage HMO/POS; Care Coordinated Plan)
  • Coventry Advantra Freedom (Medicare Private Fee for Service Plan)
  • Coventry
  • First Health (PPO)
  • Great West/Cigna Health
  • Humana:

      HUMANA plans in which we DO participate:

    • GA Humana OpenAccess
    • HMO Premier
    • HMO, HMO, CCO, HMO - POS
    • Humana Preferred Open Access
    • Humana Preferred PPO
    • Humana/ChoicCare Network PPO
    • Humana/ChoiceCare+ Network PPO
    • Choice PPO
    • Humana PPO
    • HumanaPreferred POS-OpenAccess
    • Humana Medicare
    • National EPO
    • National HMO
    • National POS - OpenAccess
    • National POS - OpenAccess Plus
    • HUMANA plans in which we DO NOT participate

    • Choice POS
    • Condell Custom PPO
    • COT National POS - OpenAccess
    • Dell National EPO
    • EPO PPO Open Access
    • Floyd Healthcare Management
    • GE Health Care Preferred
    • HCA - Affiliated Facilities
    • Hospira Premier HMO Illinois
    • P & G National POS
    • Saint Joseph Hospital NPOS
    • St. Vincents Health System
    • US Bank
    • Humana Atlanta HMOx
  • Kaiser (Only if CCN or PHCS Noted)
  • Medicare — Part B
  • Medicare — Railroad
  • Nova Net - PPO Network (Must call number on ID card to verify eligibility/benefits)
  • Multiplan (Formerly Preferred Plan of GA. Multiplan acquired PHCS in October of 2006). (Includes Health Net for Veterans - Pre-authorization required)
  • Tricare — Champus (ID Style Card) WE DO NOT ACCEPT TRICARE PRIME
  • Unicare
  • United Healthcare (except Compass plans)
  • United Healthcare Medicare Advantage Group PPO Medicare Advantage benefit contract types only (we cannot accept: 1) Medicare Advantage Benefit Contracts; 2) Medicare Advantage Private Fee-For-Service Benefit Contracts and Medicare Advantage Medical Savings Account Benefit Contracts; 3) Benefit Contracts for Medicare Select. )
  • Wellcare Medicare Advantage Network
  • Indemnity Plans and Private Fee-For-Services Plans (PFFS)

NOTE: Changes to this list may occur without notice. If you do not see your plan listed above, please contact the number on your insurance card to verify our participation.

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Douglas Women's Center

880 Crestmark Drive
Suite 200
Lithia Springs, GA 30122

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Monday - Friday
8 a.m. - 5 p.m.